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PRIVACY POLICY

Effective Date: 18/07/2025
 Last Updated: 18/07/2025

1. Introduction

Innovascape (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Learning Management System platform at innovascapelms.in and related services.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you personally, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through Razorpay)
  • Educational background and preferences
  • Profile information and photographs (if provided)

2.2 Usage Information

We automatically collect information about your use of our platform:

  • Course enrollment and completion data
  • Learning progress and performance metrics
  • Time spent on platform and specific content
  • Device information and technical specifications
  • IP address and location data
  • Browser type and version

2.3 Communication Data

We collect information from your communications with us:

  • Support tickets and inquiries
  • Feedback and survey responses
  • Forum posts and discussions
  • Messages within the platform

3. How We Use Your Information

3.1 Primary Uses

We use your information to:

  • Provide access to our LMS platform and courses
  • Process subscription payments through Razorpay
  • Track learning progress and provide personalized experiences
  • Communicate important updates and notifications
  • Provide customer support and technical assistance

3.2 Secondary Uses

We may also use your information to:

  • Improve our platform and develop new features
  • Analyze usage patterns and platform performance
  • Send promotional materials about our services (with consent)
  • Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted third-party providers who assist us in operating our platform:

  • Razorpay: For secure payment processing
  • Hosting providers: For platform infrastructure
  • Analytics services: For platform improvement
  • Customer support tools: For better service delivery

4.2 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security threats
  • Enforce our Terms and Conditions

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Secure payment processing through Razorpay’s PCI-compliant systems

5.2 Payment Security

All payment information is processed securely through Razorpay’s encrypted systems. We do not store complete payment card details on our servers.

6. Data Retention

6.1 Retention Period

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Fulfill the purposes outlined in this Privacy Policy

6.2 Account Deletion

When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Download your data in a portable format

7.2 Communication Preferences

You can:

  • Opt out of promotional communications
  • Update your communication preferences
  • Manage notification settings in your account

7.3 Cookie Preferences

You can control cookie settings through your browser preferences, though this may affect platform functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children’s Privacy

9.1 Age Restrictions

Our platform is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9.2 Parental Consent

If you are under 18, you may only use our services with parental or guardian consent and supervision.

10. Cookies and Tracking Technologies

10.1 Types of Cookies

We use various types of cookies and similar technologies:

  • Essential cookies: Required for platform functionality
  • Analytics cookies: To understand platform usage
  • Preference cookies: To remember your settings
  • Marketing cookies: For promotional purposes (with consent)

10.2 Cookie Management

You can manage cookie preferences through your browser settings or our cookie preference center.

11. Updates to Privacy Policy

11.1 Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting updates on our website
  • Sending email notifications
  • Displaying prominent notices on our platform

11.2 Continued Use

Your continued use of our services after changes take effect constitutes acceptance of the revised Privacy Policy.

12. Contact Information

12.1 Privacy Inquiries

For questions about this Privacy Policy or your privacy rights, contact us at:

Innovascape
 Email: reach@innovascape.in
 Website: https://innovascape.in
 LMS Platform: https://innovascapelms.in

12.2 Data Protection Officer

If you have concerns about how we handle your data, you may contact our Data Protection Officer at rohit@innovascape.in.

13. Compliance

13.1 Applicable Laws

This Privacy Policy is designed to comply with applicable privacy laws, including:

  • Information Technology Act, 2000 (India)
  • Personal Data Protection Bill (India)
  • General Data Protection Regulation (GDPR) where applicable

13.2 Regular Updates

We regularly review and update our privacy practices to ensure compliance with evolving privacy laws and regulations.

14. Consent

By using our platform, you consent to the collection and use of your information as outlined in this Privacy Policy.

This Privacy Policy is an integral part of our Terms and Conditions. Please review both documents carefully before using our services.



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